Last Updated: May 2018
Draycote Hotel in partnership with Whitefields Golf Club and Golf Course
Draycote Hotel, London Rd Rugby, Warwickshire CV23 9LF. Phone: 01788 521800.
REGISTERED OFFICE: Unit 1A GREENGATE, SALFORD, ENGLAND, M3 7NA. REGISTERED IN ENGLAND & WALES, NO 11595923.
VAT REGISTRATION NUMBER: 311450062
Draycote Hotel Ltd want you to feel secure when visiting our website and respect the privacy of all our customers. Our approach to maintaining your privacy is summarised in this privacy statement.
What information do we gather?
We have designed the site so that, in general, you can visit without the need to reveal personal information. Exceptions to this principle are noted below.
1. Indirectly, through computer protocols
One example of this is ‘cookies’. Used by many sites cookies are small automated files sent between computers, which help relate information shown on our site to areas of the site that you have previously visited. (If you are uncomfortable regarding use of our cookies or cookies in general, please keep in mind that you can disable this function on your computer by changing settings in the preferences or options menu on your browser. Some information about how to disable cookies on different browsers can be found at www.aboutcookies.org. Your IP address may also be used to provide us with non-personalised information about users of our site.
2. Directly, through online forms
We also collect information which you choose to submit to us voluntarily, through online forms provided on this site. It is completely up to you whether you wish to provide such information and it will be clear where you are asked to do so.
How do we use this information?
Electronic information, including your IP address, helps us to analyse usage trends on our site, such as what sections are most popular, so that we can continually improve the information we provide. Information provided by you may also be used for our internal business records or so that we can communicate with you, either to respond to a specific query you have submitted or to keep you up to date with relevant products and services. We may send you promotional materials via the post, or by e-mail (if you have agreed that we can use your email address for that purpose) or we may contact you by telephone.
What about sensitive personal data?
Generally speaking we do not collect sensitive personal data (such as racial or ethnic origin, nationality, political opinions, religious beliefs, etc). In order to tailor product offers to your circumstances we may sometimes ask for information such as your age or any disability that you may have. As with all data, it is entirely up to you to decide whether or not you are happy to provide this information. You do not need to provide us with personal information simply to browse the site.
Who will have access to this information?
Your information will be available to Draycote Hotel in partnership with Whitefields Golf Club and Golf Course Ltd staff who require to use it in the course of their duties (such as administration or marketing). It may also be shared with reputable suppliers that we employ for specific, practical purposes (e.g. sending out mail).
We use appropriate physical, electronic and managerial procedures to ensure that your customer information is safeguarded from unauthorised access or disclosure.
Each form on the site used for you to provide voluntary information includes an opportunity to opt-out of receiving future communications, other than a response to the specific query you may have at the time. If you DO NOT wish to receive future communications please simply click on the check-box at the foot of the form to remove the tick automatically shown in the box. Should you change your mind at some future date about receiving such information, simply let us know by using one of the following addresses:
Draycote Hotel in partnership with Whitefields Golf Club and Golf Course & Whitefields Golf Course and Club
Can you find out what information we hold about you?
You are entitled to ask whether we hold personal information about you and, if so, to have access to this information and to require it to be corrected if it is inaccurate. You can do this using the contact addresses given above.
If you are aged 12 or under, please ensure that you get the consent of your parent or guardian before you submit any personal information through this website.
Any amendment to this privacy statement will be published on this website.
TERMS & CONDITIONS FOR FUNCTION BOOKINGS
All bookings of facilities at the Draycote Hotel in partnership with Whitefields Golf Club and Golf Course Ltd are accepted subject to the following terms and conditions.
The full balance must be paid 7 days before the event date . Cheques to be made payable to the Draycote Hotel in partnership with Whitefields Golf Club and Golf Course.
Final numbers need to be confirmed to the Hotel no later than 3 days prior to the event. If no changes they will be taken from the original booking details.
Where the actual attendance on the day varies from the final confirmed numbers the account shall be calculated on the number confirmed by the client or the number actually attending, whichever is the greater.
CANCELLATION AND AMENDMENT CHARGES
In the event of a booking being cancelled within the timescales given below, the hotel will always endeavour to minimise any potential loss by re-letting the reserved function rooms/accommodation rooms. If however, the Hotel is unsuccessful the following charges will be applicable.
Less than 14 days prior to the event date 50%
Less than 48 hours prior to the event date 75%
Any reduction in number of guests within 48 hours prior to the event date, will also incurr some charges due to staffing and food costs incurred.
Credit facilities may be obtained on application to the Hotel (subject to the agreement of the Hotel). Credit facilities must be finalised at least 14 days prior to the arrival. When credit facilities are granted and payment is not received the right to charge an appropriate rate of interest will be applied. Rate will be advised on receipt of the credit application. All such credit accounts must not exceed their credit at any time.
The client agrees to reimburse the Hotel for any expenditure incurred in respect of the booking including (but without being limited to) any costs, charges or penalties as a result of having to make consequential cancellations of its own arrangements with third parties in relation to the event.
The Hotel reserves the right to reallocate the event to an alternate site within the hotel at its own discretion if the attendance significantly differs from the predicted numbers.
The Hotel reserves the right to make any necessary amendments to the proposed menu or facilities.
The Hotel shall not be liable for any loss or damage to the property owned by, or in the custody of the client or its agents, employees or guests. Cars are parked in the Hotel’s car parks entirely at the risk of the owners and their guests.
The client will not arrange for the delivery of any goods or material to the Hotel without prior arrangement with the management.
The Hotel does not allow the consumption of drinks (alchoholic or otherwise) or foods not purchased through the Hotel.
The client agrees to take full repsonsibility, and reimburse the Hotel, for the cost of repair arising from any damage to the property, contents or grounds by their employees, agents or guests.
The Hotel has the right to ask any person to leave the premises, for unacceptable behaivour or treatment of the Hotel’s property.
The Hotel shall not be liable for the failure to comply with any terms or conditions of contract where compliance is prevented, hindered or delayed by any cause beyond its control including, but not limited to, fire, storm, explosion, flood, Act of God, action of any Government or Government Agency, labour shortgage, electrical power failure, interruption of supplies or industrial action.
If independent suppliers are employed the client is responsible for ensuring the correct health & safety and public liability is held by that supplier.
If the independent supplier does not hold the necessary documentation the Hotel reserves the right to suspend the booking at any time.
Golf Breaks/Society/Golf Days Guidelines, Terms & Conditions
Here at Whitefield’s Golf Club and The Draycote Hotel in partnership with Whitefields Golf Club and Golf Course we wish for your visit to be as enjoyable as possible, so these notes will help you plan your golf day / golf break and advise you of our requirements. There are additional terms of booking and important information printed on the booking form so we ask that you read those also.
Tee times from Monday – Friday are generally flexible, however on Saturdays and Sundays it is members only until 9:30am.
Booking Deposit and Cancellations
Day Societies £10 deposit per person, Overnight packages £25 per person.
All deposits are non-refundable. Once we receive your deposit we will send you a letter of confirmation.
Cancellation: Final numbers to be confirmed 10 days before arrival. After this, any reduction in numbers or cancellations are fully chargeable.
Day Societies: Please pay the final balance at the hotel reception on arrival.
Residential Breaks: Please pay on arrival or before your departure.
Corporate Events – 7 days prior to the event date
Please ensure that you are ready to tee off at the agreed times. Our starting times run at 8 minute intervals and we ask that all players tee off in good time. We accept no responsibility if you are late and miss your tee time. You will only be allowed to tee of at the next available time.
Buggies are available and must be booked in advance. A buggy hire form must be filled and a deposit for each buggy needs to be paid before receiving the buggy key.
Play On The Day
At Whitefield’s we expect members of visiting groups/societies to be reasonably competent golfers and it is therefore important that everyone is aware of the etiquette and rules of golf. We also ask the following:
All players are expected to be properly attired whilst on the golf course. Jeans, trainers, vest style T-shirts, track suits, football and rugby shirts, short shorts, and shirts without collars are not permitted. Golf shoes and socks (plain white, black or navy) are required at all times and in hot weather, smart, tailored shorts will be permitted. To avoid embarrassment, please make sure that all players are aware of the dress code. We would appreciate if all players would use our changing room facilities provided, and avoid changing their shirts and shoes in the car park.
Loss, Injury or Damage
Whitefield’s Golf Club/Draycote Hotel in partnership with Whitefields Golf Club and Golf Course will not accept any liability for injury, loss or damage whatsoever caused to any members of the party or to clothing, equipment, money, valuable or any other articles and also in respect of their vehicles and contents which are parked at the owners risk.
If Anything Changes
If you wish to change your booking details please contact us on 01788 521800 as soon as convenient to you.
We look forward to welcoming you to the Whitefield’s Golf Club and The Draycote Hotel in partnership with Whitefields Golf Club and Golf Course.
Hotel Booking Conditions
Your agreement with us
Terms and conditions for special offers
In addition to the other terms and conditions guests booking on a special offer will be bound by the following terms and conditions.